As a doctor, you understand the reality of organ transplantation better than anyone. It's an amazingly complex procedure demanding well-timed coordination from everyone involved.

Humana's Transplant Services Team is here to help. Our online resources and your guidance can help your patients navigate the world of transplant care and make informed decisions. Moreover, both you and your patients can call 1-866-421-5663 and one of our transplant care coordinators will answer frequently asked questions such as:

• What are the precertification requirements for your patients?
• What types of transplants are covered? and when?
• What programs are included in Humana's National Transplant Network?
• How will payment for a treatment option impact the patient's total benefit?
• What is the status of a claim or payment?

Registered nurses who specialize in transplant issues coordinate care between members and doctors, specialists, and hospital staff. Nurses form caring, one-on-one relationships with members and are on call 24 hours a day.

Since 1987, Humana's Transplant Services team has worked with thousands of medical professionals to help coordinate services and maintain clear lines of communication. Our team-oriented approach helps ease your patient's apprehension by:

• Explaining to the member their benefit structure and helping them maximize their benefits.
• Helping members choose a program in Humana's National Transplant Network.
• Dedicating a specially trained staff to handle claims quickly and efficiently.