Whether you have questions about open enrollment, or want to know more about a specific benefit or service associated with your plan, Humana is here to help.
Open Enrollment Hotline
Toll-Free 1-888-EZ ENROL (1-888-393-6765)
For: Questions, benefits and service information.
Available: July 1 - July 31, M-F, 7 a.m. to 7 p.m.
Customer Service Line Dedicated to UT Employees
Toll-Free 1-866-EZ HMO 4U (1-866-394-6648)
For: Current members who need general information about their plan; request replacement ID cards.
Available: M-F, 8 a.m. - 6 p.m. (CST)
Send Us Your Questions or Comments: Log in to your MyHumana page and send us a secured e-mail. Once you log in, choose the "Contact Us" selection in the MyCommunications Center. You'll see it in the yellow box in the upper right-hand corner.
Grievance and Appeals Information:Information about Humana's grievance and appeals process is available online.
